Beyond chatbots: Inside Publicis.Sapient’s AI practice

Publicis.Sapient’s 60-person AI practice works with brands including Patrón or Dove to generate customer insights, cut overhead costs and drive business efficiency, as well as improve conversation engagement online.

Beyond chatbots: Inside Publicis.Sapient’s AI practice

Digiday

March 30, 2017, Yuyu Chen

Gabriella Besada

Gabriella Besada

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